Repair-shop management

Run the whole workshop from one repair log.

Phones, laptops, appliances or cars — Repair Diary holds every case, part, payment and invoice in one place, filed under the serial number or VIN that walked in, priced in the currency you agreed, and printed in the language your customer reads.

Open your shop in a minute. Your team joins by invitation, and nothing you record leaves your workshop.

Repair cases

The case is the unit of work

A case opens against a customer and a serial number — a phone’s IMEI, a laptop’s service tag, a car’s VIN — then carries the whole job: the reported issue, what you found, what you did, the photos, the parts and the money. When the same unit comes back a year later, its history is already on the screen.

Open → In progress → Waiting for parts → Completed → Delivered
Serial numbers are unique inside your shop, so a returning unit finds its own history
Every case, tab and work item has its own link to send a colleague

Work log

A log you can stand behind

Every intervention is a line of its own — diagnostics or service, written properly, with the photos that prove it and the price it earned. Correcting a line never overwrites it: the earlier version is kept beside it, with who changed it and when.

Diagnostics work rolls up under the case’s diagnosis
Photos attach to the exact line they belong to
Append-only history — nothing is quietly rewritten

Payments

Money that never lies

Take an advance at intake, settle the rest at pickup, and record where the money actually arrived. VAT is per payment and entirely optional. Totals in different currencies sit side by side and are never quietly added together.

Balance due that lands on exactly zero when it should
Your own payment channels — labels, never account numbers
Per-currency totals, never summed behind your back

Invoicing

An invoice you can hand over

Pick the lines, check the total, issue it. The invoice freezes everything it shows — your shop details, the VAT rate, the prices — so renaming the shop next year never rewrites the paper your customer is holding.

Gapless numbering, per shop, per year
Void and reissue instead of editing history
The PDF prints in your customer’s language, not yours

Your shop

Your shop, your walls

A shop is a hard boundary, not a filter on a list. Membership is by invitation, roles decide who sees money, and every single request is checked against your membership on the server — not by hiding a button in the browser.

Owner, repair engineer, accountant — combine them freely
Revenue, payments and invoices are role-gated end to end
People who leave keep their name on the work they did

From the counter to the invoice

Four moments in a repair. The log writes itself around them.

1Take it in
Pick the customer, the device or vehicle, and its serial or VIN. The case opens with the issue as the customer described it.
2Do the work
Log what you find and what you fix as you go, with photos and prices. Order the parts you are missing.
3Get paid
Record the advance at intake and the balance at pickup, in the currency you agreed and the channel it arrived in.
4Hand it over
Issue the invoice, mark the case delivered, and keep the whole history for the next time that serial appears.

Everything else on the bench

The everyday things a workshop needs, already in the box.

Search everything

One box across cases, customers, parts, work items, your catalog and payments.

Customer records

People and companies, each with every case they have ever brought in.

Parts & orders

What is in the drawer, what is on its way, and which case is waiting for it.

Brand & model catalog

Your own catalog, built as you type — not two free-text boxes that never match.

Revenue reports

By month, by channel, by currency — visible to owners and accountants only.

Files on the case

Photos and documents kept with the job they belong to, not in a chat thread.